Brazoo Delivery Service
Mail Automation Tracker
Real-time dashboard to track inbound shortage mails, monitor response SLAs, detect hub replies, and manage automated follow-ups—all without impacting the production automailer.
Today
4
Shortage mails detected
Responded < 24h
1
Mails closed within TAT
Pending / Overdue
0
0 pending
Overdue
1
Past TAT deadline
Auto-resends
1
Follow-ups triggered by cron
Central < 24h
2
Central team replied within TAT
Shortage mail trend
Daily shortage mails, responses within TAT, and pending over time.
Status breakdown
Pending vs overdue vs auto-resends vs within TAT.
Total: 4 · Pending+Overdue: 1 · Auto-resends: 1 · Within TAT: 1
Mail intake & volumes
Surface daily inbound mail counts and show a snapshot of today’s workload.
24-hour response tracking
Highlight mails that received responses within SLA and those pending beyond 24 hours.
Hub reply detection
Detect replies from hubs and mark mails as responded, with timestamps for audit.
Shortage-mail filtering
Flag and filter mails that mention shortage, focusing the tracker on critical items.
Auto-resend after TAT
Queue automated follow-up mails when no reply arrives after the 24-hour TAT.
Dashboard & filters
Provide filters by date, SLA status, shortage-only view, and hub/state grouping.
System Status
Operational — Production automailer unaffected
This tracker is connected to your shortage-mail backend and reads real-time counts from the dashboard APIs (`/api/dashboard/shortage-stats`). The core mail automation workflow continues to run on the "Mail Automation" tab, while this page provides comprehensive monitoring of shortage mails, TAT compliance, and automated follow-ups.